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Dyr Cymru Welsh Water

Parent company:         Glas Cymru

Regulated utility:         Dwr Cymru Welsh Water Ltd

Ownership:                   Not for profit organisation

Welsh Water's parent company Glas Cymru is an unusual water company, its the only not for profit organisation in the water industry. This means it has no shareholders and profits are either reinvested in the business or returned to customers.

Welsh Water has undertaken the biggest re-structuring since it was bought by Glas Cymru fourteen years ago as it terminated the operating contracts with United Utilities and Kelda and transferred staff back in-house. As a consequence the number of employees has jumped from 170 to over 2000. It now has a legacy of issues from the long period of contracting out operations to overcome and has increased capital investment by 75m to tackle some of the failing works.

Welsh Water is unique among the water companies in having copious supplies of raw water due to its geography and high rainfall in Wales. Hence water leakage is of low concern but waste water treatment and in particular coastal discharges, are an important issue. Welsh Water has successfully reduced customer's water bills with its unique annual customer dividend.

Like other water companies it is seeking to keep bill increases down (1% below the rate of inflation) for AMP6 (2015-2020) while investing 1.5bn.

Financial data for Glas Cymru

Data for financial year ended March 2014

Turnover £ 736 million
Operating profit £ 204 million
Capital Investment £ 354 million

Area served 21 300 km2
 -Waste water

2.9 million
3.1 million
-Water supplied a day
-Length water mains
-Water treatment works

900 Ml
27 000 km
-Length of sewers
-Waste water treatment works
-Sludge produced

19 000 km
87 000 te's dry

Non regulated business

There are none! Glas Cymru is only concerned with water and waste water treatment.


Dwr Cymru Welsh Water
Pentwyn Road
Mid Glamorgan
CF46 6LY

Tel: 01443 452300

Web site:


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